Frequently Asked Questions

We follow a structured four-phase approach: Discovery & Scoping (we understand your goals and document requirements), Architecture & Design (we choose the right tech stack and design the system), Build & Iterate (agile sprints with weekly demos so you always see progress), and Deploy & Support (cloud deployment with CI/CD pipelines and ongoing maintenance). You're involved at every stage — no surprises at launch.

Simply reach out via our contact form or WhatsApp. We'll schedule a free 30-minute discovery call where we listen to your idea, ask the right questions, and give you a realistic assessment of what's possible and what it would take. No commitment required — just a conversation.

Yes, absolutely. We sign NDAs before any sensitive discussions and issue a formal Statement of Work (SoW) / contract before any project begins. This protects both parties and ensures complete clarity on deliverables, timelines, payment terms, and intellectual property ownership.

Our core stack is Python / Django for backend, React / Next.js for frontend, PostgreSQL for databases, and AWS for cloud infrastructure. We also work with FastAPI, Node.js, GraphQL, Docker, Kubernetes, Terraform, and various AI/ML frameworks. We pick the right tool for your specific problem — not just what we're comfortable with.

Yes. We build AI-powered features like intelligent search, recommendation engines, automated data processing pipelines, NLP chatbots, and predictive analytics. We can integrate with OpenAI, Gemini, Hugging Face models, or build and fine-tune custom models depending on your use case and data.

Yes. We provision and manage AWS infrastructure (EC2, RDS, S3, Lambda, CloudFront, etc.), set up CI/CD pipelines (GitHub Actions, AWS CodePipeline), configure Docker containerisation, and monitor using CloudWatch. We can manage an existing infrastructure or design one from scratch with cost efficiency and scalability in mind.

We build mobile-first responsive web applications that work excellently on any device. For native mobile apps (iOS/Android), we recommend progressive web apps (PWAs) or partner with trusted mobile specialists depending on your requirements. We'll advise you on the most cost-effective approach for your audience.

Pricing varies by scope, complexity, and timeline. A simple landing site or MVP can start from KES 50,000–150,000. Full-stack SaaS products and enterprise applications typically range from KES 300,000+. We provide a detailed, fixed-price quote after the discovery call so you know exactly what you're paying for — no hidden fees.

We typically structure payments in milestones: 30% upfront to begin, 40% at midpoint delivery (when core features are demonstrated), and 30% on final delivery. For ongoing retainer work, we invoice monthly. We accept M-Pesa, bank transfer, and international wire/card payments.

Simple websites or landing pages: 1–2 weeks. MVPs and small web apps: 4–8 weeks. Full-featured SaaS platforms: 3–6 months. Enterprise systems and complex data platforms: 6+ months. We give you a realistic timeline upfront and stick to it — we only commit to what we can deliver.

Yes, depending on our current capacity. For urgent work we may apply a rush surcharge and may need to scope the MVP tightly to meet your deadline. Reach out immediately with your requirements and deadline — the sooner we know, the better chance we have of finding a workable plan.

Yes. We offer monthly retainer packages for ongoing support, bug fixes, feature additions, and infrastructure management. We also provide a 30-day post-launch warranty on all projects where we fix any bugs caused by our code at no additional charge. Longer-term support is formalised in a Support & Maintenance Agreement.

Absolutely. Every project includes technical documentation covering system architecture, API references, and deployment guides. For admin-facing systems, we provide user manuals and a recorded walkthrough video. We want your team to be fully self-sufficient — not dependent on us for every small change.

You do. Full intellectual property ownership transfers to you upon final payment. We hand over all source code via a private GitHub repository, along with all assets, credentials, and infrastructure access. We keep no back-door access or ongoing rights to your codebase.